Hike 6.0 Terms of Service

These terms of use outline the terms and conditions that govern your access to the hike messenger application (the "Application") and use of services offered through the Application (collectively, "Services") and constitutes a binding legal agreement ("Terms") between you ("you", "your" or "yours") and Hike Private Limited (former Hike Limited) (hereinafter referred to as "hike" / "we"/ "us") (which expression shall include its successors and assigns).

Hike 6.0 Terms of Service

These terms of use outline the terms and conditions that govern your access to the hike messenger application (the "Application") and use of services offered through the Application (collectively, "Services") and constitutes a binding legal agreement ("Terms") between you ("you", "your" or "yours") and Hike Private Limited (former Hike Limited) (hereinafter referred to as "hike" / "we"/ "us") (which expression shall include its successors and assigns).

By downloading, installing or using the Application and/or the Services, you signify your agreement to be bound by the Terms. Your continued use of the Application and/or the Services offered through the Application will imply your acceptance of the conditions contained under these Terms.

These Terms constitute an 'electronic record' within the meaning of the applicable law (including the Information Technology Act, 2000) and is generated by a computer system and does not require any physical or digital signatures.

Please read these Terms carefully before you use the Application or any Service offered by hike through the Application. These terms control the relationship between hike and you. They do not create any third party beneficiary rights.

1. Application; Your Account

Application: The Application is an online platform which enables you to engage in peer-to-peer (P2P) interaction with other users and avail Services made available to you by hike through the Application. Hike's Services include but are not limited to instant messaging services, audio and video calling etc. Hike may at its discretion allow you to use some of these Services free of charge. Our Services are very diverse and additional terms or product requirements may apply to certain Services. These additional terms are made a part of these Terms by this reference. If there is a conflict between these terms and the additional terms, the additional terms will supercede these terms.

More information about the Application and the Services is available on hike's website at www.hike.in ("Site").

You can download the Application from third party application stores such as Google Play, Windows Store and Apple App Store, subject to the terms and conditions and the privacy policy of such third party application stores.

Your Account: You can access the Application and the Services by creating an account on the Application using your mobile device. By using the Application, you agree to ensure confidentiality of your account, password credentials and for limiting access to your mobile device to prevent unauthorized use of your account on the Application. You will be responsible for any activity under your account or password and for informing us immediately if you have any reason to believe that your password is likely to be used in an unauthorized manner. Please ensure that the details you provide us are accurate and complete and inform us immediately of any changes to the information that you provided when signing-up.

You are responsible for all activity that occurs in your hike account. By using the Services, you agree that:

Your Access to the Application: We will endeavor to ensure error-free availability of the Application or Services or contents thereof to you, however your access to the Application may occasionally be suspended or restricted for repairs, maintenance, or updating the Application at any time without prior notice. We will try to limit the frequency and duration of any such suspension or restriction.

You are responsible for any mobile charges that you may incur by accessing the Application or Services made available through the Application, including text-messaging and data charges. If you're unsure what those charges may be, you should ask your service provider before using the Application or the Services.

2. License; Third Party Content

Subject to these Terms, hike grants you a limited, personal, non-assignable, non-transferable, non-exclusive, revocable, and non-sublicensable license to use and/or access the Application or Services (including the content made available through the Application or Services) provided that: (a) you will use the Application and/or Services solely for lawful purposes only; (b) you will not, nor allow third parties on your behalf to reproduce, reverse engineer, duplicate, copy, sell, create derivative works or otherwise exploit for any commercial purpose the Application (including its content) and/ or Services; (c) you will not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including without limitation images, text, page layout, or form); and (c) you will not use any meta-tags or any other 'hidden text' utilizing hike's name or trademarks. Any unauthorized use of the Application and/or Services terminates the permission or revokes the license granted herein.

Certain content or services made available through the Application or the Services may have been created, published, provided or shared by other users, publishers, and other third parties ("Third Party Content/ Services"). Such Third Party Content/Services is the sole responsibility of the person who published/submitted/provided the Third Party Content/Services. By using the Application and/or Services, you agree that hike or its affiliates will not be responsible/liable for any such Third Party Content/Services in any manner whatsoever. You will not, nor allow third parties on your behalf to reproduce, duplicate, copy, sell, create derivative works or otherwise exploit for any commercial or other purpose any Third Party Content/Services. You will not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including without limitation images, text, page layout, or form). Hike does not guarantee the validity, fitness for a particular purpose, veracity, accuracy or legal status or confidentiality with respect to the Third Party Content/Services.

3. Your Content

The Application or Services may allow you to create, upload, share and/ or store content, including but not limited to photos, profiles (including your name, images and voice),stories, messages, information, text, video, music, third party links and automatic submission of your ‘last seen’ time (collectively, "Content")

By posting your Content through the Application or the Services, you grant hike and our affiliates, a worldwide, non-exclusive, royalty-free, irrevocable, sub-licensable and transferable license to use, copy, reformat, modify, translate, create derivative works, display, sell and distribute such Content for or in connection with the use of the Application or Services. In the event you or any other person appears in any Content submitted to hike by you, you grant hike an unrestricted, worldwide right and license to use your name, likeness, and voice. This means, among other things, that you will not be entitled to any compensation from hike or our affiliates if your name, likeness, or voice is conveyed through the Application or Services. In addition to granting us the aforementioned rights, you also grant us a perpetual license to create derivative works from, promote, exhibit, broadcast, syndicate, sublicense, publicly perform, and publicly display Content posted by you in any form and in any and all media or distribution methods (now known or later developed).

Hike does not assert any ownership over the Content and subject to the rights granted to hike in these Terms, you retain full ownership of the Content and proprietary rights associated with the Content.

You will be solely responsible for all Content that you upload, transmit, share or display through the Application or Services. Hike does not guarantee the validity, accuracy or legal status or confidentiality with respect to any Content and you will be solely responsible to assume all risks for any consequences arising out of uploading, posting, broadcast, transfer or disclosure of the Content. You confirm and warrant that the Content does not violate the representation and warranties you provide under these Terms.

You agree and acknowledge that if you transmit any Content through the Application, you have permission from the rightful owner of the Content or you are otherwise legally entitled to use or transmit the Content and to grant hike and our affiliates all of the license rights granted herein.

In order to enable you to access your data from any of your devices without relying on third-party services or local device storage, you authorize Hike to store your information including but not limited to your chat history, messages, photos, videos, documents, Your Content, on Hike’s servers. Information/Data stored on Hike’s servers is encrypted using 128-bit encryption. We reserve the right to set storage limits and we may change these limits from time to time in our sole discretion.
This action must be confirmed via your Hike account and cannot be undone.
If you stop using Hike and do not come online for at least 60 days, Hike reserves the right to delete all your information stored on Hike servers.

Subject to applicable laws, upon deletion of the hike account, hike will immediately delete all your Content from its database and servers, except to the extent required to be retained by applicable law. For the avoidance of doubt, it is clarified that any part of your Content (viz. your messages, status updates, profile picture updates, materials / files shared by you) stored by your contacts/ friends locally on their devices may remain even after you delete your account till it is deleted by such contacts. Similarly, any part of your Content, which is publicly available to other users of hike who have you in their list of contacts (i.e. the content included in the image uploaded by you and the associated time-stamp) stored by your contacts may remain after you delete your account till it is deleted by such contacts. The submission of your 'last seen' time is done on an automatic basis.

You agree and acknowledge that when Content or information is uploaded, posted or shared by you on a public group, you are allowing users who are members of such public group to access and use the content and information you post in such group.

4. Ownership

You acknowledge and agree that the Application, the Services, including without limitation any content available on the Application and all trademarks, service marks and trade names and other intellectual property rights associated therewith are, and will remain, the property of hike and its licensors, as applicable. All content related to hike corporate and business activities embedded in the Application, including any text, graphics, logos, button icons, images, audio clips and software, is the exclusive property of hike or its licensors and is protected by applicable laws. The compilation (meaning the collection, arrangement and assembly) of any and all content on the Application and Services is also the exclusive property of hike and is protected by applicable laws.

All software used on the Application and the Services is the property of hike or its licensors / software suppliers and protected by Indian and international copyright laws. Any use except as specifically permitted under these Terms, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on the Application or the Services is strictly prohibited.

All hike graphics, logos and service names are trademarks of hike or its affiliates. Hike’s trademarks should not be used in connection with any product or service that is not hike's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits hike. The logos and trademarks of third parties on the Application belong to respective third parties / brands and hike has no connection whatsoever with such third parties / brands.

5. Privacy Policy

Please read our Privacy Policy to understand our practices which governs your use of the Application. Any information (including your personal information and/or sensitive personal data or information) provided by you on the Application will be collected, stored, processed, transferred or shared by us in accordance with our Privacy Policy. These Terms are deemed to incorporate the Privacy Policy posted on this Site and accessible/embedded in the Application

6. Your Conduct

(a) You shall be solely responsible for all contents that You upload, transmit, share or display through the Application or the Site, (collectively the “Contents”) including but not limited to any photos, profiles (including Your name and image), messages, information, text, video, music, third party links and automatic submission of your ‘last seen’ time. hike does not guarantee as to the validity, accuracy or legal status or confidentiality with respect to any Contents and You shall be solely responsible and assume all risks for any consequences of uploading, posting, transfer or disclosure of the Contents. You hereby confirm and warrant that the Contents do not violate the representation and warranties provided in Clause 5 above. You further agree that Content you transmit over the Application will not contain third party copyrighted material, or material that is subject to other third party proprietary rights, unless you have permission from the rightful owner of the material or you are otherwise legally entitled to use or transmit the material and to grant hike all of the license rights granted herein.

You represent and warrant that: (i) your use of the Application or the Services will be solely for purposes that are permitted by these Terms; (iii) you will provide true and accurate information (including your mobile phone number and other numbers in your address book) for use of the Application or the Services; (iv) your use of the Application or the Services will at all times comply with applicable laws.

You must not use the Application or the Services for fraudulent purposes or in connection with a criminal offense or other unlawful activity or to send, post, share, use or reuse any material that does not belong to you or that you are not authorized to send; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any spam to cause annoyance, inconvenience or needless anxiety.

You agree and acknowledge that in the event that you violate clause 6 above, hike will have the right to remove any such content or information posted by you that violates clause 6 above or disable your account if hike deems appropriate.

7. Modifications

Hike reserves the right at any time and from time to time to interrupt, restrict, modify or discontinue, temporarily or permanently, Application (or any part thereof) or any Services without any cause and/or without any notice to you. You agree that hike and its affiliates will not be liable to you or to any third party for any modification, suspension or discontinuance of the Application or Services.

8. Hike Rewards

Through the Rewards’ feature, Hike may issue certain tasks, offers, promotions ("Offer(s)") from time to time giving you the opportunity to earn points ("Hike Points") for fulfilment of terms of the Offer(s) ("Reward Program").

The Reward Program is subject to the following terms:

a) To participate in the Reward Program, you must be registered user of Hike.

b) Hike may at its sole discretion and as per the eligibility criteria identified by it choose to send any of the Offer(s) to a select number of users. You have no claim against Hike if you do not receive any of the Offer(s). An Offer can be availed only by the user who is the intended recipient and cannot be onward sent, distributed, transferred or sold.

c) Redemption: Hike Points accumulated by a user may be redeemed against any of the rewards listed on the rewards page of Hike ("Reward"). At the time of redemption, 1 (one) Hike Point shall be equivalent to 1 (one) rupee. Hike Points shall be debited from the user’s account when redeemed or expired.

d) You can avail a single Offer only once. Hike may choose to send you multiple Offers, however each Offer can be availed only once.

e) You can avail an Offer only if you have Application version 6.x.x or above in case of devices with Android based operating system or Application version 6.x.x or above in case of devices with iOS based operating system.

f) Hike reserves the right to, at any stage and at its discretion, modify/change or alter this Reward Program. Hike also reserves the right to modify/change all or any of the terms applicable to this Reward Program and to discontinue this Reward Program without assigning any reasons or without any prior intimation whatsoever.

g) If you have any queries or complaints with regard to the Reward Program, please contact us at care@hike.in.

h) Hike reserves the right to suspend or revoke the eligibility of any user to claim Hike Points or any Reward if it observes any illegal, suspicious, fraudulent or potentially fraudulent activity ot misuse of the Offer.

i) Unless otherwise mentioned here, all other terms and conditions applicable to the Hike Application will be applicable to the Reward Program.

j) The amount of Hike Points can vary for each user and each individual Offer, and will be determined by Hike at its sole discretion.

k) You understand and acknowledge that certain features of the Rewards Program (including earning Hike Points or claiming Rewards) may not be compatible with your device, operating system or Hike Application version.

l) In case of any disputes with respect to the Reward Program, Hike’s decision will be final.

9. Disclaimer of Warranties

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF THE APPLICATION OR SERVICES IS AT YOUR SOLE RISK AND DISCRETION. THE APPLICATION IS LICENSED TO YOU "AS-IS," "WITH ALL FAULTS," AND "AS AVAILABLE." YOU BEAR THE RISK OF USING IT. HIKE AND/ OR ITS AFFILIATES GIVES NO EXPRESS WARRANTIES, GUARANTEES, OR CONDITIONS UNDER OR IN RELATION TO THE APPLICATION OR SERVICES. HIKE AND/ OR ITS AFFILIATES EXCLUDE ANY IMPLIED WARRANTIES OR CONDITIONS, INCLUDING THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON- INFRINGEMENT.

HIKE MAKES NO WARRANTY AGAINST AND WILL NOT BE LIABLE OR RESPONSIBLE IN ANY MANNER FOR: (A) INTERFERENCE OF YOUR ENJOYMENT OF THE APPLICATION OR SERVICES; (B) LOSSES OR DAMAGES INCLUDING ANY PERSONAL INJURY ARISING FROM OR IN ANY WAY RELATED TO YOUR ACCESS OR USE OF THE APPLICATION AND/ OR SERVICES; (C) USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE APPLICATION AND/ OR SERVICES; (D) FAILURE, SUSPENSION OR WITHDRAWAL OF ALL OR PART OF THE APPLICATION AND/ OR ANY SERVICE AT ANY TIME; (E) ANY BUGS, VIRUSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR APPLICATION OR SERVICES; (F) FUNCTIONAL, UNINTERRUPTED, ERROR-FREE OR BUG-FREE DELIVERY OF THE APPLICATION AND/ OR SERVICES; (G) SECURITY, RELIABILITY OR TIMELINESS OF THE APPLICATION AND/ OR SERVICES. ANY CONTENT OR MATERIAL DOWNLOADED THROUGH YOUR USE OF THE APPLICATION AND/ OR SERVICES IS AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE OR LOSS OF DATA OCCURRING ON YOUR DEVICE OR ANY OTHER LOSS OR DAMAGES OF ANY KIND RESULTING FROM THE DOWNLOAD AND USE OF THE APPLICATION AND/ OR SERVICES. NO ADVICE, COURSE OF CONDUCT OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM HIKE OR ANY PARTY OR THROUGH THE APPLICATION/ OR SERVICES WILL CREATE ANY WARRANTY UNLESS EXPRESSLY STATED IN THESE TERMS.

WHILST HIKE WILL UNDERTAKE ALL REASONABLE EFFORTS AND DUE DILIGENCE TO ENSURE SECURITY AND INTEGRITY, HIKE WILL, IN PARTICULAR, NOT BE LIABLE FOR THE FOLLOWING: DELAY OR ERRORS IN TRANSMISSION AND/ OR STORAGE OF INFORMATION TO OR THROUGH HIKE THAT MIGHT OCCUR FROM TIME TO TIME INTRUSION, DISTORTION, LOSS OR FORGERY OF DATA, ETC DUE TO ACT OF ANY THIRD PARTY, FAILURE OF ANY SOFTWARE AND/OR HARDWARE OR TELECOMMUNICATION SERVICE PROVIDER(S) USED BY US OR ANY OTHER ACT BEYOND OUR REASONABLE CONTROL.

YOU WILL BE LIABLE FOR ANY CONSEQUENCES WHATSOEVER RESULTING FROM ANYTHING TRANSMITTED OR CAUSED TO BE TRANSMITTED BY YOU, TO OR THROUGH THE APPLICATION/ OR SERVICES.

WHILST HIKE SHALL UNDERTAKE ALL REASONABLE EFFORTS AND DUE DILIGENCE TO ENSURE SECURITY AND INTEGRITY, HIKE SHALL, IN PARTICULAR, NOT BE LIABLE FOR THE FOLLOWING: DELAY OR ERRORS IN TRANSMISSION AND/OR STORAGE OF INFORMATION TO OR THROUGH HIKE THAT MIGHT OCCUR FROM TIME TO TIME; INTRUSION, DISTORTION, LOSS OR FORGERY OF DATA, ETC DUE TO ACT OF ANY THIRD PARTY, FAILURE OF ANY SOFTWARE AND/OR HARDWARE OR TELECOMMUNICATION SERVICE PROVIDER(S) USED BY US OR ANY OTHER ACT BEYOND OUR REASONABLE CONTROL.

YOU SHALL BE LIABLE FOR ANY CONSEQUENCES WHATSOEVER RESULTING FROM ANYTHING TRANSMITTED OR CAUSED TO BE TRANSMITTED BY YOU, TO OR THROUGH THE APPLICATION.

10. Limitation of Liability

To the maximum extent permitted by applicable laws, under no circumstance will hike or its affiliates, their respective directors, employees or agents be liable to you or any third party for personal injury, or any special, incidental, indirect, punitive or consequential damages whatsoever, including, but not limited to, damages for loss of profits or revenues, goodwill, failure to transmit or receive any data, loss of confidential information, business interruption, loss of privacy, corruption or loss of data, failure to receive or backup your data (or archived data), for any cause of action, including contract, tort (including negligence) or otherwise and any other loss whatsoever arising out of or in any way arising from or related to the use of Application, or following a failure, suspension or withdrawal of all or part of the Application at any time, any third party content, software or functions used in connection with the Application even if hike or any or all of its agents have been advised of the possibility of such damages. Notwithstanding anything to the contrary, our maximum aggregate liability to you for any causes whatsoever, and regardless of the form of action (whether liability arises due to negligence or other tort, breach of contract, violation of statute, misrepresentation or for any other reason), will at all times be limited to the amount paid by you, if any, for using any Services giving rise to the cause of action or Rupees one thousand only (Rs. 1000), whichever is lesser.

11. Indemnification

You agree to indemnify, defend and hold harmless hike, its subsidiaries, affiliates and agents and each of their respective officers, directors, employees, successors and assigns from and against any claim, proceeding, loss, damage, liability, cost, demand or expense (including but not limited to attorney's fees) of any kind arising out of: (i) your access to or use of the Application and Services; (ii) any breach of these Terms; (iii) your violation of the rights of a third party, including but not limited to infringement of any intellectual property, proprietary right or trade secret of any person or entity, or of any privacy or consumer protection right that is implicated herein; (iv) any violation of law or contractual obligation and any claims, demands, notices pursuant to such violation; (v) your negligence or misconduct. These obligations will survive termination of these Terms

12. Force Majeure

Hike will not be liable to you for any eventuality caused directly or indirectly by any act of God, wars (declared or undeclared), insurrections, acts of terrorism, acts of governments or boycotts, lockouts and other civil unrest, or any act of similar nature beyond hike's reasonable control.

13. Children

The Application and/or the Services should only be used or accessed by persons who are competent to enter into a legally binding contract under the Indian Contract, 1872. If you are a minor (i.e. you are under the age of 18 years), you may use the Application or Services only with the involvement of your parent or guardian.

14. Communications

Hike may communicate with you through e-mail, SMS, telephone, by posting notifications on the Application (including push notifications) or any other means of communication. By using the Application, you consent to receive such communications from hike in relation to the Application and/or Services, your account information or any updates/ changes to the Application/ Services and/ or other promotional or marketing communications from hike.

15. Amendments to this Agreement

Please review these terms regularly. We may in our sole discretion modify or amend these Terms from time to time without any prior notice. Your use of the Application or Services upon publication of such modified or amended terms will constitute your deemed acceptance to the modified or amended Terms.

16. Entire Agreement

You agree that these Terms read with the terms of the Privacy Policy and/or any other terms/ policies relating to the Application and/or Services posted by hike on the Application will constitute the complete agreement between you and hike and supersedes any and all proposals, representations or prior agreements, oral or written, and any other communications between you and hike relating to the subject matter of these Terms.

17. Severability

If one or more provisions of these Terms are held to be unenforceable under applicable law(s), the remainder of these Terms will be valid and enforceable.

18. Waiver

If you breach these Terms and hike takes no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms.

19. Governing Law

These Terms are governed by the laws of India. You irrevocably consent to the exclusive jurisdiction of courts at Delhi, India for all disputes arising out of or relating to these Terms.

20. Grievance Officer

In the event you have any queries/complaints regarding usage of Application, please contact Priyanka Yerranagula at grievanceofficer@hike.in. The complaints will be redressed in the manner provided under the Information Technology Act, 2000 and rules framed thereunder.

21. Right to Take down

You understand and agree that hike may takedown, delete or remove any content available on the Application in its sole discretion, without any notice to you, for any reason whatsoever including on account of your violation of these Terms or if required in accordance with applicable law (including but not limited to the Information Technology Act, 2000).

22. Forfeiture

Hike reserves the right to forfeit any account which hike determines as - inactive, violative of intellectual property rights, violative of Clause 6 of these Terms or misleading in nature.

23. Copyright Notice

If you believe in good faith that any content displayed or transmitted through the Application infringes your copyright, you may reach us at legal@hike.in

24. Report Abuse

If you in good faith believe that any content made available through the Application is offensive or opposed to public policy you may choose to report any such content. We may, review such content and remove the content at our discretion and/or as mandated by applicable laws.

Additional Audio and Video Call Terms

You understand that hike does not provide calling or connections to telephone numbers and hike’s audio and video calling services can be used only within the closed hike network.

Video Call: You understand that when you use hike’s video calling feature to call other hike users, your live feed will be displayed on the receiver’s phone screen.

Emergency Calls: You understand and agree that the Service is not capable of placing or receiving emergency services calls.

hike to Offline:Hike permits you to send a message to other hike users who may be offline. For this purpose, you authorize hike to notify you if the user you are attempting to message is offline. You further authorize us to send your last posted message in the chat thread as an SMS to other user in the event that you click on the 'Send as SMS' button.

Privacy Policy

Hike Private Limited (hereinafter "hike" / "We") provides this Privacy Policy to inform users of the hike Messenger software application (the “Application”) about our policies and procedures regarding the collection, use and disclosure of Personally Identifiable Information defined below.

This Policy is part of our Terms of Service and applies to the Personally Identifiable Information that is collected in connection with the download, installation and use of the Application and related services. By using the Application or the Services You signify Your assent to this Privacy Policy and consent to the processing of Your Personally Identifiable Information as described herein. If You do not agree with this Policy, or with our Terms of Service, do not download, install and / or use the Application.

Information Collection
"Personally Identifiable Information" means any information that either on its own or when combined with certain other information can identify an individual and for the purpose of this Privacy Policy.

hike may obtain the following types of information from or concerning You or Your mobile device, which may include personal information that can be used to identify You as specified below:

User Provided Information: You provide certain Personally Identifiable Information, including but not limited to Your mobile phone number, name, gender and date of birth, IP Address and mobile device information to hike when choosing to participate in the use of the Application and the Services, such as registering as a user, messaging other hike users, posting status updates, uploading images or stories. In order to provide Services, hike, may periodically from time to time, access Your contact list and/or address book on Your mobile device to find collect, use and keep track of Your contact list or address book in accordance with this Privacy Policy. Further, you permit information contained in Your contact list and/or address book to be shared with other users of the Service for the Social and Sharing Services. By permitting us to collect Personally Identifiable Information, you hereby agree to provide hike a right to use such information for providing Services and also warrant that you have all requisite rights in your favour to share this information with hike. To ensure a better user experience, hike may, access including but not limited to names stored in Your address book to ensure any incoming messages and push notifications via the SMS feature have a name associated with them. "last seen" information is available and displayed to each user whom you have added in your Friends (and which you have not blocked), and reflects the last approximate time the hike application has been backgrounded or brought to the foreground on your mobile phone. "Last Seen" information is reported to hike when a user brings the mobile application to the foreground or quits it.

Hike may receive data whenever You connect with an application through hike (such as during status update, when You connect to other sites/applications and in which case hike posts to these sites/applications on Your behalf ). This may include date and time You use the application, the web address, IP address information, browser and if You are logged into hike and Your authentication tokens used on such sites. Your authentication tokens may be saved on the server for the sole purpose of seamless posting to the same site by You in the future through the Application.

Hike may use cookies and other technologies such as web beacons, web storage, unique advertising identifiers to collect information about your use of our Services and your device. We may use similar technologies to collect information when you interact with services offered by any third party through the Application. We might collect passively tracked activity data including but not limited to accelerometer samples, step counter and pedometer data.

Hike does not collect emails, addresses or other contact information from its users’ mobile address book other than mobile phone numbers and names associated with such mobile phone numbers of the persons in such user’s contact lists and/or address books. The Application will associate whatever name the hike user has assigned to the mobile telephone number in his/her mobile address book. We may collect location data for use in the improvement of Services and users may also voluntarily share their location with other users via the Application.

If the recipient can be messaged via the Application, the message is delivered to that recipient via data service routed through our servers. Any messages that are undelivered are held on the hike servers for a period of 7 days. We may use third party servers having industry standard security measures to provide you the Services.

Any status update messages, stories and profile image updates posted by you is stored on our servers to facilitate the normal use of the status updates feature in hike. This includes but is not limited to the timestamp and the actual status update message.

Hike may retain date and time stamp information associated with the messages, and any other metadata associated with your use of our Services as well as any other information which hike is legally compelled to collect in accordance with retention policies applicable under Indian law.

Use of Information We do not sell Your Personally Identifiable Information that we collect with any third parties for use for commercial, advertising and or similar marketing purposes without your consent.

We will process personal information to deliver your chat history, including but not limited to messages, media and files, to any of devices of your choosing without a need for you to use third-party services or cloud storage.

We may share Your Personally Identifiable Information and Contents to:

We may share your personal information outside of Hike if we believe in good-faith that access, use, preservation, or disclosure of such information is reasonably necessary to:

If we provide you with more specific purposes of use either at the time we ask you to provide your personal information or through other means, then such notice will take precedence.

We collect and store your service usage and transaction information with respect to redemption of points in order to enable you to view certain details of all your transactions which have been made using our Services, to provide you uninterrupted and satisfactory Services, to administer our relationship with you, to comply with any statutory or regulatory requirement, to monitor your use of our Services for the purposes of ensuring compliance with our user rules.

You agree that hike has the right to monitor the Application electronically from time to time and to disclose information as may be necessary to satisfy any law, regulation or other governmental request, to operate the Application properly for justified purposes that are relevant for the features and functionalities of the Application and Services opted by You, or to protect itself or its subscribers. We may transfer Your Personally Identifiable Information or other information collected, stored, processed by Hike to any other entity or organization located in India or outside India only in case it is necessary for providing services to You in connection with Application. Except with Your consent including under this Agreement for specified purposes, We will not disclose any Personally Identifiable Information to any third party expect for the purpose of providing you Services. We will cooperate with the appropriate law enforcement authorities in investigating claims of illegal activity.

You may choose not to submit Personally Identifiable Information through hike application in which case we may not be able to provide You part or full services in connection with the Application. If You do not agree with any of the Terms including our Privacy Policy, You may delete Your account or not access download and use the Application and/or the Services. Upon deletion of Your account, Your Personally Identifiable Information and any associated Contents, except to the extent required to be retained under applicable law, will be deleted from our servers.

In the interest of protecting Your privacy and for security measures, Hike ensures to take reasonable steps to identify and authorise You before registering Your mobile phone number and granting You use of the Hike application.

Upon use of the Application or the Services, you authorize us to contact you regarding any promotions / notifications pertaining to Hike Application, notwithstanding that your number may be registered in the respective Do not Call Registry in your jurisdiction.

Security of Personal Information

We have implemented commercially reasonable physical, managerial, operational and technical security measures to protect the loss, misuse and alteration and to preserve the security of the Personally Identifiable Information in our care. Our security practices and procedures limit access to personal information on need to know basis only.

Such measures may include, where appropriate, the use of firewalls, secure server facilities, implementing proper access rights management systems and processes, careful selection of processors, standard authentication and encryption policies for our servers and other technically and commercially reasonable measures.

However, Hike cannot guarantee in any way with respect to any Personally Identifiable Information or Contents that You upload transmit, share or display through the Application, the Services and You do so at Your own risk.

Using unsecured or other unprotected networks to send messages and use of other features through the hike application is not recommended.

If hike learns of a security breach, then we may attempt to notify You electronically so that You can take appropriate protective steps.

Changes to this Privacy Policy

Any changes in the Privacy Policy by hike shall be posted on our website www.hike.in to reflect changes in our policy so that the users are always aware of what information we collect, use, and under what circumstances, if any, we may disclose it. Users should periodically review this page for the latest information on our privacy practices. Once posted, those changes are effective immediately. Continued access or use of the Application and/or the Services constitutes Your acceptance of the changes and the amended Privacy Policy.